Work
Six projects from the last four years. Two have full write-ups; for the others, I’m happy to walk you through the files on a call.
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Tidewatch
- The problem
- Members were cross-checking three sites before every trip, and two near-misses last season came from misread tide tables.
- What I did
- Interviewed eleven paddlers on the beach, then drew one screen that answers "can we go out at 10?" with a single go or wait, and the reasons underneath.
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Halfsies
- The problem
- The beta had a dashboard with fourteen widgets. New users opened it, felt they owed someone money, and left.
- What I did
- Replaced the dashboard with one line, "You and Ines are square", and a list of recent spends. Rewrote every empty state and error with the support team.
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Korst Bakery
- The problem
- Loaves sold out by 9am and the owner was taking orders over text messages at 5am, one by one.
- What I did
- A pre-order page that shows tomorrow's bake, counts down what's left, and closes itself at 8pm. Built on a template the owner edits on her phone.
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Quayside Logistics
- The problem
- Planners scheduled barges in a shared spreadsheet with colour codes only two people remembered.
- What I did
- Sat in the control room for a week, then designed a timeline view where a booking is a block you drag along the quay. Clashes turn red before you let go.
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Veldwerk Festival
- The problem
- The timetable was a 4MB PDF that wouldn't open on a festival field with one bar of signal.
- What I did
- A timetable that loads in under a second, saves your picks without an account, and still works offline once you've opened it at home.
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Van Brug Accountants
- The problem
- Every new client phoned to ask the same five questions, and the partners answered them between deadlines.
- What I did
- Rewrote the site around those five questions, with plain-language fee ranges and a booking form for a free twenty-minute call.
Who I work with
Mostly teams of two to thirty people without a designer of their own: early-stage product companies, clubs and cooperatives, local businesses, and the occasional port. About a third of my work comes from developers who bring me in for the interface while they build.
I don’t take on gambling, payday lending or anything that depends on people not reading the small print.